Q: Other ways to get in touch with us

Address SUITE 552, BLOCK C DIAMOND SQUARE BUSINESS CENTRE JALANSEMARAK API 2, OFF JALAN GOMBAK 53000 KUALA LUMPURMALAYSIA Phone number [ ]

Question 1

How to File a Complaint of Feedback

Accepted Answer

Whether you are encountering a problem with our services or you just simply want to help us improve with your suggestions, we are all ears and ready to respond to our user’s requests.

To help us hear you better, here is how you can reach out to us about your complaints and feedback:
1. Kindly direct your complaints or feedback to complaints@siren-app.com()
2. In the Subject, kindly indicate if it’s a complaint i.e. our actions are required, OR a feedback i.e. ideas and suggestions that can help us improve, followed by your mobile number tied to your Siren user account.  For example “Complaint 016 289XXXX” or “Feedback 016 123XXXX”.
3. In the body of the email, it would be really helpful if you can describe the problem that you are encountering using our services and your suggestions as to how would you like us to address it for you.

We will strive to answer and address your requests as promptly we can, and we thank you for your valuable feedback.   Afterall, this is how we can grow from your experience.

Your patience is much appreciated. Thank you.

Question 2

How to Track a Complaint

Accepted Answer

To track a complaint that you have filed with us.  Simply write us at complaints@siren-app.com ()again with the same Subject including your mobile number, followed by your question in the body of the email, and we will get back to your shortly

Question 3

Other ways to get in touch with us

Accepted Answer

Address
SUITE 5­5­2, BLOCK C DIAMOND SQUARE BUSINESS CENTRE JALANSEMARAK API 2, OFF JALAN GOMBAK 53000 KUALA LUMPURMALAYSIA

Phone number
[  ]

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