Support

Whether you are encountering a problem with our services or you just simply want to help us improve with your suggestions, we are all ears and ready to respond to our user’s requests.

To help us hear you better, here is how you can reach out to us about your complaints and feedback:

1. Kindly direct your complaints or feedback to complaints@siren-app.com

2. In the Subject, kindly indicate if it’s a complaint i.e. our actions are required, OR a feedback i.e. ideas and suggestions that can help us improve, followed by your mobile number tied to your Siren user account. For example “Complaint 016 289XXXX” or “Feedback 016 123XXXX”.

3. In the body of the email, it would be really helpful if you can describe the problem that you are encountering using our services and your suggestions as to how would you like us to address it for you.

We will strive to answer and address your requests as promptly we can, and we thank you for your valuable feedback. Afterall, this is how we can grow from your experience.

Your patience is much appreciated. Thank you.

To track a complaint that you have filed with us. Simply write us at complaints@siren-app.com again with the same Subject including your mobile number, followed by your question in the body of the email, and we will get back to your shortly

Address

SUITE 5­5­2, BLOCK C DIAMOND SQUARE BUSINESS CENTRE JALANSEMARAK API 2, OFF JALAN GOMBAK 53000 KUALA LUMPURMALAYSIA

Phone number

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